Refund Policy
Last updated: 12 April 2026
At a glance
- ✓14-day money-back guarantee on all new Lifetime purchases.
- ✓No questions asked within the 14-day window. Just email us.
- ✓Refunds are processed by Paddle in accordance with their Buyer Terms.
1. 14-Day Money-Back Guarantee
If you are not satisfied with your quick-convert Lifetime purchase for any reason, you may request a full refund within 14 calendar days of your purchase date.
To request a refund, email us at support@quickconver.com with the subject line “Refund Request” and include the email address associated with your account. We aim to respond within one business day.
2. How Refunds Are Processed
quick-convert payments are processed by Paddle, our Merchant of Record. Refunds are issued in accordance with Paddle's Buyer Terms. Once a refund is approved, funds typically appear within 5–10 business days depending on your bank or card issuer.
You will receive a confirmation email from Paddle once the refund has been issued.
3. Chargebacks
We encourage you to contact us before initiating a chargeback with your bank or card issuer. We are happy to resolve issues quickly. Initiating a chargeback without contacting support first may result in your account being suspended pending investigation.
4. Contact
For any refund questions or requests, please reach out to our support team:
- Email: support@quickconver.com